Zoom AI backlash: Why this is just the beginning of the fight over generative AI
Zoom (ZM) changed its plan to use customer video calls to train AI after receiving backlash. The company had originally changed its Terms of Service to allow the use of video calls to train its generative AI models, but upon receiving backlash, the company updated its terms again and will not use customer data to train AI. TECHnalysis Research President and Chief Analyst Bob O’Donnell joins Yahoo Finance Live anchors Brad Smith and Julie Hyman to discuss his study on generative AI and why “everybody is concerned about the usage of generative AI.” O’Donnell explains how “Zoom’s recording of your meetings is clearly a fear of loss of copyright” because if companies are discussing their plans, new products, and ideas, “that information is included in what Zoom is doing, that’s a huge problem for companies. And that’s one of the main factors why the few percentage of companies who are not yet using GenAI aren’t doing so.” O’Donnell’s study showed that security/data protection, inaccuracies, copyright, bias, and lack of watermarking were among the top concerns for generative AI use. O’Donnell says companies such as OpenAI, Microsoft (MSFT), Meta (META), and Google (GOOG, GOOGL), “are really going to have to go out of their way to really explain” what they are going to do “to avoid these concerns.”
Subscribe to Yahoo Finance: https://yhoo.it/2fGu5Bb
About Yahoo Finance:
At Yahoo Finance, you get free stock quotes, up-to-date news, portfolio management resources, international market data, social interaction and mortgage rates that help you manage your financial life.
Yahoo Finance Plus: With a subscription to Yahoo Finance Plus get the tools you need to invest with confidence. Discover new opportunities with expert research and investment ideas backed by technical and fundamental analysis. Optimize your trades with advanced portfolio insights, fundamental analysis, enhanced charting, and more.
To learn more about Yahoo Finance Plus please visit: https://yhoo.it/33jXYBp
Connect with Yahoo Finance:
Get the latest news: https://yhoo.it/2fGu5Bb
Find Yahoo Finance on Facebook: http://bit.ly/2A9u5Zq
Follow Yahoo Finance on Twitter: http://bit.ly/2LMgloP
Follow Yahoo Finance on Instagram: http://bit.ly/2LOpNYz
Follow Yahoo Finance Premium on Twitter: https://bit.ly/3hhcnmV
